Terms of Use

STORE POLICY

All content, logos, photographs, artwork, designs, concepts and any other media used on this website remain the property of Drawn 2 Hip-hop Urban Art Studio. It may NOT  be used to be reproduced or distributed for profit by an individual or business in any way without written permission from Drawn 2 Hip Hop - Urban Art Studio's Creative Director.

For information regarding permission to use the content for media use or similar please contact us.

All rights reserved to the owners of Drawn 2 Hip-hop - Urban Art Studio. 

PRIVACY & SAFETY

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At Drawn 2 Hip-hop - Urban Art Studio we take privacy and safety very seriously. All personal information is kept strictly confidential and only used for the purpose of delivering orders and electronically communicating with customers. We use third-party banking to verify payment and reinforce security with online transactions. We contact users after their purchase has been dispatched and successfully delivered.

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All personal information is kept under high security and complies by the Privacy Act 1988 established by the Australian federal government.

Shipping & Returns 

ONLINE STORE REFUND POLICY

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Drawn 2 Hip-hop - Urban Art Studio prints are eligible for return 30 days after the date you purchase your order, provided that it is returned to us in its original condition and packaging and must show proof of purchase with a receipt.

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You must notify Drawn 2 Hip-hop- Urban Art Studio via the 'Contact Us' page within 30 days of your purchase date. Details for the return of goods postage address will be provided by staff when correspondence regarding a refund is received.

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Please choose items carefully as we do not provide refunds or exchanges for incorrect choices or change of mind for online purchases.  This includes when a customer has found a cheaper product elsewhere, has bought a gift that is unsuitable, or their circumstances have changed and they no longer require the goods.

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Since each piece is individually handcrafted, the exact colour, design and dimensions vary. Absolutely no refunds can be given for aesthetic discrepancies.

If you need any assistance please 'contact us' before making a purchase.

Drawn 2 Hip-hop - Urban Art Studio is not responsible for undelivered returns. We will process your return and the amount owed will be refunded to your original source of payment in the same currency and using the same exchange rate as your original order (minus shipping costs and international customs fees, if any) 

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Postage costs for returned goods are to be paid by the customer.